We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouses will be shipped by USPS, ePacket or EMS depending on the weight and size of the products.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of these countries, we will contact you.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
The quality is good, the front and back pages are rustling, the tails are sewn perfectly
Very good quality. Though very long time delivery czekałam almost three and a half months. I am not to end a certain czyja this wine however is very long.
Look beautiful! Sorry that the pages so thin. First and last page sits knisper in.
good quality, but arrived after 2 months.
Очень классная!
Satisfied :)
Рекомендую!! Отличная книжка
спасибо,все супер.до Киева за 23 дня.пришли на укр почту,в обычном пакете,но все целое.благодарю, рекомендую.
Daughter loves it. fab price
Thank you !! I love it !!
I just love this CUTE little book:-) 5 HUGE STAR'S to store!! Every child should have one!!
Книжка яркая, пошита аакуратно. Первая и последняя страницы шуршат. Пришла быстро, во Владикавказ за 12 дней, отслеживалась.
классная книжка Закажу еще на подарок
i am really satisfied.very nice books.thank you.delivery to Ukraine took less than 2 weeks!
Fun book! Different textures make babies interested
Bright, light, rustling, delivery fast, class