We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouses will be shipped by USPS, ePacket or EMS depending on the weight and size of the products.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of these countries, we will contact you.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
so nice, love it
The parcel came quickly, very beautiful and colorful.
The child likes
Excellent Quality!!! Synulka happy!!!)))
The goods have not arrived, waited more than months, money back
Book of good quality, no bad smell. On one page has a squeaker. Like a child. Long Service-2 months. Seller sociable.
Excellent bright and beautiful book of five leaves!!! Thank you!!!)))
Not the rustling
Хорошая книжка. Особенно за эту цену. Но очень долгая доставка-2 месяца.
Come in foto.. Non odore.. Adatto ai più piccoli
the package has arrived in good condition, toddler friendly
товар шел два месяца с небольшим. защита покупателя истекла и я открыла спор. продавец вернул деньги и в этот же день пришла книга. за то, что продавец общался и старался урегулировать вопрос и за то, что книга соответствует описанию я ставлю пятть звезд.
книжка хорошая, но очень долгая доставка
Small in size, beeps and rustling.
the order has been received well, thank you very much
Class!!! With a!
A good book, odorless, bright, fast delivery, all is super. Seller recommend :)
The Seller is done. quickly sent the order. All match. Only post RF is disgusting.
A Good book, all as described
a friendly store A quick response. Thank you.
Everything is OK. Thank you Seller!