We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouses will be shipped by USPS, ePacket or EMS depending on the weight and size of the products.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of these countries, we will contact you.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Delivery is very long, the toy corresponds to the description
The child liked it, though miniature
super!
Cool toy, children in two and four years liked it.
Excellent Product , Delivered on Time , Good Communication ,Excellent Vendor !!!
The game is good, but the price is somewhat overstated
Very cool toy. The child of 2 years played for 15 minutes without breaking. Identical to the analog of the company of the same game. I recommend.
amazing such a simple toy can keep me wee girl busy for so long
Everything came intact and safe.
The goods went sooo long. More than a month. Tracked. communication with the store was maintained. Perhaps such dates were due to may holidays. The toy has not yet been collected.
I really liked the toy! Excellent quality!
We like it very much, but it went very long
It is small but it performs its function
good
A good toy, but the kids will not fit, too small balls.
Very good quality! I like it and my nephews too! thanks!
Everything is super, the quality is excellent, thanks to the store!
Ordered february 27. Received on april 15. Nizhny novgorod. The child really likes.
Nothing came, returned the money.
Interesting toy. But the size was less than expected) the child is interested in getting balls from below (by the way it's not so easy) and rolling them. Includes one spare petal.
You have to stick it but it works
Okay. No burrs. The colors are bright. the piece is working
We really liked batenka, worth his money (took within two hundred rubles). The tree is well processed, painted for what a big plus!! The toy came in disassembled form, assembled simply and in less than a minute, there is 1 spare petal in the kit. Super! Of the minuses: the petals are not tight, i think you can solve the question with glue and 1 petal is defective .. Size: balls included diameter about 2 cm, toy height 20 cm. Package to hmao was a month. In general, the toy liked, thanks to the store!!
I did not like it, it will be difficult for the child to collect a toy. Buy only for adult children + 4
The goods did not come. Seller returned money
Fun. Lasted for 20 minutes for 3-year-old child.
Excellent, simple toy! Recommend!
Very long order went-over 2 months moskvu. Very heavy going toy-hard insert petals-many continue to fly.
Toy description. Looks like the photo. Upset very long service. No longer expect to receive. But still wait. Child 1,5 years to play like.
Interesting toy. The Child is not very much, but them hard to please. And quite beautiful and "musical" ball roll down like me. Just not very fast.
On the first day, a leaf broke. THE gap some leaves bad go. Wooden base bottom also cracked ((
Excellent
Shipping for almost two months, without tracking, in the box! Full Set and even spare petal is, comes in flat pack and two balls, pink and white, children are happy! Thank You Very Much! Photo later put.
Baby like
For the price is OK. But the child itself will not be able to collect most likely. One petal, small balls. It's the usual time. It was bad, surprised, as all collapsed on the road. By The Way, we immediately from the base comes off the item, which is attached to the stem) Stuck, is held.
terrific