We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouses will be shipped by USPS, ePacket or EMS depending on the weight and size of the products.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of these countries, we will contact you.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Beautiful!
Baby's favorite!
baby loves it!
Beautiful, perfect. Ask more. The fabric is very good
Книжка хорошая, но цена сильно завышена. Не советую
All like described
Пришло быстро. Остался доволен. То, что ожидал
Book as described but dirty on arrival
hermoso!!llego rapido
Muy bonito, increíble lo poco que se demoró en llegar
Ha llegado en 15 dias. El libro esta muy bien, es grande. Sin olor pero aun así como se puede lavar ha ido directo a la lavadora y ha quedado perfecto. Muy recomendable para el precio que tiene.
A really nice colorful book. Four animals and their legs, and paws, and hoofs are described here. These make rustling sound which baby really like. The crocodile's head on the cover also makes beeping sound. The quality is fine, the print and sews are good . Nice toy. Glasses for size estimation.
Bellissimo
It is very good quality product. I am also given small hairband for a gift. Thanks. Definitely will buy again. Fast delivery ordered 31/08 and received 14/09.
한국사람입니다 화면보다 아주 조금 어둡습니다 악어 머리에 뿅뿅이가 달려있고 다리에 아기가 좋아하는 비닐 소리가 나서 좋아할 것 같습니다 배송은 열흘 걸렸습니다
روووعة وتخرج صوت
Good
Great