We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouses will be shipped by USPS, ePacket or EMS depending on the weight and size of the products.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of these countries, we will contact you.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
very nice very fast shipping 14 days from order to delivery
Delivery 3,5 months to moscow region. put in the mailbox. Funny lesson for children
The goods went very long
The parcel is sent to another address. The store himself offered to open a dispute and accepted.
The goods did not come, and the money was returned... I can't say anything else.
Did not reduce the score, but the set came not the same as in the picture .... And so everything is fine, came quickly...
I took earlier such flowers, i liked the child, this time it was not lucky not to put
The goods did not come
A wonderful set. I'll take more. Thank you!
As pictured and described.
While the sun in the package, we will do, sign off
Granddaughter is very satisfied)))
No and arrived it Cudo to us. Addressing for about 1 hour for bigger baby. Made pretty good, no what complain.
Delivery almost a month... The toy is very cool, children liked it, even the son of a teenager... We will still order
Nice creations to make and creative leisure super nice to make yourself.... Thank you very much.
I haven't done it yet but it's fine, as the store says. With the chinese new year, packages don't arrive fast. They arrive without having to extend time
All good, but three months went to Novosibirsk!
As the photo
For a long time, but all is ok
Very long service, and the goods are good, just enough.
Goods arrived, but the money back.
Pre-order placed 04.11 received 03.01.2019. For a long time.
Goods not received (((
Sad that no instructions
fast posting, item as described
заказала 27 июля получила 1 ноября. это анти рекорд по доставке товара. Товар качественный, заказываю такой уже трижды, на призы и сувениры праздников. советую, интересная игрушка для творчества.
Шло очень долго, даже продлевала защиту, в итоге положили в почтовый ящик. качество отличное.
I'm very satisfied
Fake is amazing. Flowers are just class. They did with their daughter for four years.