- Item Type: Puzzle
- Material: Wood
- Size: 2 cm – 6 cm
- Style: Balance Puzzle
- Age: 3+
- Note: Do Not Eat
- Features: Kids’ Puzzle, Balance Puzzle, Wooden Puzzle, Colorful Puzzle, Children’s Puzzle, Kids’ Toys
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouses will be shipped by USPS, ePacket or EMS depending on the weight and size of the products.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of these countries, we will contact you.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Educational Toys Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of Educational Toys Store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
the product is very good, but very small.. did not expect that
Very small size details.
The product has arrived in the stipulated time and in excellent condition
I thought it was big, i didn't read well, well-painted product, it took 90 days to get to mexico.
The quality is very good and is a good resource for always carrying in the bag
+A
Nice products. I think may be happy children play with this toy.
Small. But very good quality.
Everything is fine
Ordered 23.04.2019 and recieved 01.06.2019 in Netherlands. The toy is as described. Well done and with instructions also in German. I am beyond satisfied. Everything recommended! May the ancestors and creator's powers be with you!
Very tiny
Very interesting game! Kids love it!
They are small pieces but have very good completion
Great toy
Very cool, but smaller than it looks in the picture. Very difficult for kids.
A great toy, wise, nicely made, great price. I recommend it!!!
I love it! Many mi hareswa! Good quality on elementite. Preporchvye!
Good, small straight tiny, but for the child will go. Everything is painted well, the bag is whole.
Very happy. Item as described. Would recommend
Good toy
Good.
Frábær skemmtun, krakkarnir voru mjög ánægð með þetta og skemmtu sér konunglega. Þetta tekur á leikni með jafnvægi og útsjónarsemi :)
Everything is OK.
Beautiful play. A deal saw what it costs
It took 24 days to arrive since the order was placed. I expected it a little bigger, it's still very fun and entertaining. My six-year-old has loved it. The wooden pieces are very well finished very happy with the purchase and the deal with the store. Bicheare to see what other games they offer.
Small, and so good
Fun game! Great for car rides
All right, the only thing i expected a bigger size
small but perfect for toddlers. my 2 year old had it figured out without any instruction. a simple hands on learning game
Everythink OK
8.01-25.02 to ust-kamenogorsk, kazakhstan. Everything is safe and at a pleasant price. Thank you!
It's perfect!
loved it , thank you
Ok
Items arrived well packaged and as described, thank you
Pretty best than expected! Comes with sachet to wear it and is one game that entertains pretty!
My kids loved it very entertaining.