We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouses will be shipped by USPS, ePacket or EMS depending on the weight and size of the products.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of these countries, we will contact you.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
I expected a little bigest
Thank you for nice wooden toy. It would be good to have for this toy the cube with colours too.
Received, and then saw a similar one in Rospechat) price is the same, only delivery in Rospechat No, therefore is the 80 $ cheaper. The quality is expected.
Good and quality product. packed in vacuum and package. delivered without damage. bright colors, no defects.
ordered two different designs and got both of them in good quality. boards are brightly coloured and ok for small kids games while parents control them. the figers are small but accurate and smooth.
good quality. A bit small - the parts are not really for very little children.
Быстро. Качественно. Все понравилось.
Спасибо! Продавец общительный: взяла не тот пазл, он мне поменял. Качество хорошее, уже второй раз заказывала.
Хорошее качество, пришло все в целости, я довольна.
Хорошее качество, пришло в целости, хотя было упаковано в мягкий пакет.
хороший товар, дочке нравится, в процесс пересыла ничего не потерялось
супер игрушки,быстрая доставка. Продавца рекомендую.купила в свой частный садик. дети в восторге.
Очень хорошая игрушка для малышей. Сделана аккуратно, пришла быстро. Рекомендую!
Un peu "petit" mais la manipulation se fait sans problème malgré tout
Качество супер! Продавцу удачи!Очень быстрая доставка!!!
High recommended store. Brand new item. Received on time.
Quality is excellent, the child like
Good. Just drop the parts. Store is not very convenient.
Great quality, shipped pretty fast and no flaws in the product! I recommend!
Excellent product) corresponds to the description
Quality good, recommend
Good game. Excellent Quality