We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouses will be shipped by USPS, ePacket or EMS depending on the weight and size of the products.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of these countries, we will contact you.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
The quality is acceptable, it is necessary to grind the seams. Shipping 1,5 months
Everything corresponds to the description
Product consistent with the description and photo. Recommend
I am satisfied but one of this package is broken. But it is Ok I am satisfied but one of the tools is broken and I can not send you a picture because I throw it in the trash.
Order never came, dispute opened, money returned
Good for the price.
Conforme a la description
Perfect quality
Got on time, in use not bad, but the seams are rough, you will have to sharpen a bit with a nail file.
Perfect, beautiful product.
The tools are great, the problem is that the tips are not well glued and come out.
as described, well packaged
Normal
I ordered 27.11.2018, took it at the post on 11.02.2019. Long (((the product is good as described
A Good set. Think, is easy to use.
Not really good quality but good for the price
The item corresponds with description.
The goods arrived in the description
Long waiting for your order but unfortunately did not wait. Seller sociable, sent the order fast, not a track. Order waiting for more than three months, store several times to prolong but order has not arrived. A dispute as more wait no longer make sense, money back.
All OK, and the following this link you can save up to 30% of the price and get 7 dollars for registration (instead of (DOT) need to insert.) (The//alikopi (DOT) Ru/R1/165972
Thank You, all is well.
All super. A month
Satisfied with the baby.
Thank you, great product,
Parcel arrived on time, goods is good, store recommend.
Arrived very fast.
good
ok
Děkuji for doručení zboží
Take Off The white parts
A little something expected, material is soft plastic. look nice, not in check. sooooo long gone.
Received, normally
Long Service and standards
Шли долго, по россии отслежки не было. Принесли прям в ящик. Приятно
Наконечники требуют дополнительной фиксации на клей. Слегка болтаются.
хорошие! спасибо!
используем для пластилина, дети очень довольны
все отлично.единственный недостаток(совершенно незначительный) сварные швы.стеки прессуют из двух половинок, остаётся шов.советую зашлифовать самой мелкой наждачкой или пилкой для маникюра и отполировать замшей или джинсой.и мне не хватило прямой конусной иглы.сделаю из толстой спицы.Коте понравилось!
Пришло за 1 месяц, товаром доволен
для ребенка самое то.
I order already for the second time. Some use as logopedic probes