We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouses will be shipped by USPS, ePacket or EMS depending on the weight and size of the products.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of these countries, we will contact you.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Very fast shipping. Quality is not bad.
Corresponds to the description. I recommend the product and the store.
Good quality
According to the description.
And did not receive, very long waited :( the store returned the money
Excellent scores. Well packed. Fast shipping
All ok, the quality is normal. I'm glad that with the back wall.
Thank you, great! The child is happy)
Good packing, cool
Good quality and fast delivery..
Good, recommend, delivery is not long
Received the order within 2 weeks in the moscow region. Product description accurate.
Everything is fine, abakus came in less than a month. Doesn't smell. Tracked. Cool
Norms
All good delivery to the moscow region three weeks
The product corresponds to the description. Thank you.
Excellent sorobany
Very quickly came.
Everything is fine! I order a second time, everything corresponds to the description! The parcel went exactly a month to the moscow region. The track cooled down.
Corresponds to the description packed well. Thank you store!
As not to know. The parcel was lost. The store immediately returned the money
Everything is fine! The goods intact, thoughtful, he wrote. Recommend!
Normal абакус, as in the picture) is recommended.
thanks!
Everything is fine, though one negative does not track
Order the first time. Before the store bad packaging, has constantly torn bags, sometimes damaged. The Seller sent the replacement new соробаны. For which he is a huge plus. Last time further wrapped in a soft bag. All together.
Uzbekistan for 40 days. Абакус normal
100% accurate description.
Parcel not monitored. Quality of a good standard
Seller send fast responds quickly to the message
Goods arrived, but returned the money.
Ordered on Nov, received on Dec. To Territory delivery month. Did not communicate with. Good product, no odor, no flaws. My Daughter is in full learning). Recommend to buy.
Item arrived damaged ((Sorry…
Bien