We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouses will be shipped by USPS, ePacket or EMS depending on the weight and size of the products.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of these countries, we will contact you.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
A good toy, everything is whole, the child is happy, i thought it would be a little bigger
thank you
Parfait
Velka spokojenost ,opravdu krasná hračka jako na obrázku :)
Ok. Polecam
very nice!!!
מוצר נהדר
nice
Заказ дошёл до МО за месяц, продавец отправил товар через 2 дня после оплаты, трек отслеживался до самой почты. Упакованы игрушки на славу - пакет с воздухом, поэтому при транспортировке не повредились. Краски яркие, неприятного химического запаха нет, все звенит, дудит, трещит и стучит :) Продавцу большое спасибо за товар!
Very Good store - Thank you +++++
Товар соответствует описанию и фото, малышу 10 месяцев игрушки интересны, только из дудочки даже взрослому сложновато извлечь звук, доставка до Нижегородской области 13 дней, попросила продавца хорошо упаковать товар, чтобы не повредить при доставке, просьбу выполнили, рекомендую и товар, и продавца
игрушки пришли быстро, в течение 2 недель. упаковано отлично, все целом. выглядит так же, как и на картинке. в деле пока не пробовала
Отличный набор за свою цену. Ребёнок доволен. Без посторонних запахов.
качество не очень
THE product Chagou well, the picture looks much larger than in reality. But like the quality. Recommend, believe that kids will like receive this gift