We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouses will be shipped by USPS, ePacket or EMS depending on the weight and size of the products.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of these countries, we will contact you.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
All is well, the child is happy, delivery 2 months
Light plasticine is remarkable-not liquid, but perfectly holds the shape. I order it for the second time. After the first order, i decided to save and ordered for my daughter plasticine of 36 colors, and cheaper from another store and regretted-the quality is bad, plasticine was liquid and poorly kept the shape and was present some smell. My daughter is 5 years old, and she really likes anything to do. Every day sits and sculpts. She immediately appreciated him and asked only him next time. The colors are very bright, juicy. I will order again, it is very good distraction from any gadgets. The seller is a big respect, sent the order quickly, despite the sunday day. The order reached kazan for 10 days from the date of payment.
All clear ..... My daughter happy…. Thank you very much…. Consider полепим, enjoy more order…. With the delivery of all good ..... Thank you store ......
Very nice clay
Thank You very much! My kids are very satisfied))))!!!!!!
Buy is not the first time this store clay. All sealed, a great product.
It´s a christmas gift, so, I can writer after christmas day, if all is o.k.
very quick delivery
Большое спасибо! Пока не пробовали лепить, позже дополню отзыв. С виду все прекрасно!
es una pasada muy contenta con la compra de echo volvi a coger dos lotes
Спасибо большое продавцу, доставка быстрая. Товар качественный.
К товару никаких нареканий
спасибо. посылка пришла до Питера за три недели. все соответствует описанию. непередаваемый восторг. коробка и сам пластилин целые. без запаха.
заказ доставили быстро. Цвета яркие и разнообразные. Засохших нет.Ребенок счастлив
нормально. все хорошо, целое и в порядке))))
very cute. fluffy clay. lots of pieces. fat shipping
все счастливы и довольны
Thank you very mach / Очень быcтро приехал
хороший набор. несухой. цвета яркие. дошел за 16 дней, а вот отправка продавцом была 6 дней.
Supperr baby happy
Satisfied with the order! Color bright, Texture soft to the touch! My daughter enjoyed sculpts from him!!! Seller recommend!!!
Very nice clay! Soft and supple. IN Krasnoyarsk for 2 weeks!
happy with product and delivery
пришёл plastelin very fast, soft not высохший, умница store! to seller!!!
Child in vosborg